Terms of Use

Agreement to Terms

By accessing and using the umber-thicket website and services, you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

Use of Our Services

Our services are intended for personal, non-commercial use. When booking a tour or using our services, you agree to:

• Provide accurate and complete information
• Maintain the security of your account information
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorised use

Booking and Cancellation

All bookings are subject to availability. We reserve the right to refuse service to anyone for any reason at any time.

Cancellation policies:

• Cancellations made 48 hours or more before the scheduled tour will receive a full refund.
• Cancellations made within 48 hours of the scheduled tour will receive a credit valid for 12 months.
• No-shows without prior notification are not eligible for refund or credit.

We reserve the right to cancel or reschedule tours due to weather conditions, safety concerns, or insufficient participation. In such cases, you will be offered an alternative date or a full refund.

Tour Participation

By participating in our tours, you acknowledge and agree that:

• You are physically capable of participating in the tour activities
• You will follow all instructions given by our guides
• You will behave respectfully towards guides, other participants, and members of the public
• You assume all risks associated with outdoor activities, including but not limited to uneven surfaces, traffic, and weather conditions

We reserve the right to refuse participation or remove any participant whose conduct is deemed inappropriate or potentially harmful to themselves, other participants, or the tour experience.

Intellectual Property

The content on this website, including but not limited to text, graphics, logos, images, and software, is the property of umber-thicket and is protected by copyright and other intellectual property laws.

You may not:

• Reproduce, distribute, or transmit any content without our prior written consent
• Use any content for commercial purposes
• Modify or create derivative works from our content
• Remove any copyright or proprietary notices from our materials

User-Generated Content

If you submit any content to us (such as reviews, comments, or photographs), you grant us a non-exclusive, royalty-free, perpetual, and worldwide licence to use, reproduce, modify, and distribute such content for promotional purposes.

You represent and warrant that you own or have the necessary rights to any content you submit and that such content does not infringe upon the rights of any third party.

Limitation of Liability

To the fullest extent permitted by law, umber-thicket shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our website or services.

Our total liability for any claim arising out of or relating to these Terms or our services shall not exceed the amount you paid for the specific service giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless umber-thicket, its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses arising out of or relating to your use of our services or violation of these Terms.

Third-Party Links

Our website may contain links to third-party websites or services. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to this website. Your continued use of our services after any changes constitutes your acceptance of the revised Terms.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Contact Information

For questions about these Terms of Use, please contact us at:

Email: [email protected]
Address: 47 Crescent Lane, London, EC2A 4JP, United Kingdom